If you have forgotten your password we can help. Just enter your 8 digit account number, username and email address to the right then click on the submit button. You will receive an email message from us with a link to reset your password. If you do not receive an email message or need further assistance please call our customer service department at 1-800-338-6507. Our office hours are Monday – Friday 8:00 am – 12:00 am EST and Saturday 8:00 am – 1:00 pm or you can send an email to customerservice@ucfs.net.